Mass Promotions
Manage your traditional "promotional brochure" with total control, ensuring broad-reach campaigns are available to all customers across both physical and digital channels.
AI PROMO PERSONALIZATION
AI Personalized
loyalty promotions
at scale
Deploy AI-driven promotions in real time with the perfect balance of automated intelligence and manual control optimized to hit your ROI targets within your specific budget.
AI PROMO PERSONALIZATION
Maximize ROI with AI-Driven
Personalized Promotions
1 to 1 promo personalization at scale
Deliver true 1-to-1 experiences across millions of members, scaling sophisticated loyalty and promotion mechanics.
Real-time or pre-allocated
Choose the perfect delivery method for every strategy, from instantaneous real-time triggers to strategically pre-allocated campaign rewards.
Next-Gen AI models
Leverage elite neural networks and advanced machine learning models purpose-built to predict and influence complex customer behaviors.
AI Auto-Pilot vs Human-led
Take total control of your strategy by choosing the perfect blend of automated AI execution and expert human guidance.
Powered by Billions of Data Points
Power your strategy with a high-velocity engine that processes billions of touchpoints, including up to five years of granular, SKU-level historical data.
Total budget and ROI control
Maximize profitability with clear visibility into your aggregated ROI while maintaining strict guardrails over your investment budget.
A complete AI-Personalized
promotional workflow
From Prediction to profit. Experience a robust, end-to-end promotional ecosystem that anticipates customer needs, prescribes the right actions, and autonomously optimizes every campaign to maximize your ROI.
01
PREDICTIVE AI
Granular AI propensity models
Who will buy and when? Utilizes purchase propensity models to anticipate future customer behavior and identify high-value opportunities.
02
PRESCRIPTIVE AI
Prescribing the best promotions
What is the optimal offer? Determines the specific promotion or mechanic required to drive conversion while protecting margins.
03
FORECASTING AI
Performance Forecasting
What is the expected ROI? Simulates the financial impact, predicting costs and benefits to ensure every campaign meets your performance hurdles.
04
AGENTIC AI
Promotions on auto-pilot
How do we execute at scale? Deploys intelligent decisioning agents to autonomously manage campaign delivery, allowing your team to focus on high-level strategy.
PREDICTIVE AI
Scaling customer Intelligence: Granular AI Models
Anticipate customer needs with deep-learning models built for massive product catalogs.
Leverage elite neural networks purpose-built to predict and influence complex customer purchase behaviors.
Identify purchase propensity at the individual SKU and category level, even across millions of members.
Establish a high-definition data foundation to power truly personalized, 1-to-1 loyalty experiences.
PRESCRIPTIVE AI
Guided strategy: Prescribing the best promotions
Transform data into action with intelligent recommendations that hit your specific business goals.
Define diverse campaign types—from discount offers to cashback or games—with specific goals like revenue growth or product penetration.
Utilize fine-tuned models that prescribe the exact campaign mix for the right customer.
Bridge the gap between raw data and promo execution with high-confidence strategic suggestions.
FORECASTING AI
Performance Forecasting & Financial Simulation
Eliminate the guesswork by simulating outcomes before you spend a single dollar.
Model the impact of your investment budget to fine-tune campaigns before and during execution.
Project critical operational metrics, including delivery rates, redemptions, and conversion windows.
Gain a clear view of the future with forecasted ROI metrics and projected incremental sales.
AGENTIC AI
Autonomous AI Agents: Promotions on autopilot
Empower an intelligent “brain” to optimize every customer interaction in real time.
Deploy autonomous agents that decide the optimal campaign for every individual customer touchpoint.
Benefit from continuous machine learning where every delivery becomes more effective than the last.
Toggle between full autopilot or human-led guidance to maintain total control over your strategy.
AI AUTO-PILOT VS HUMAN LED PERSONALIZATION
The perfect balance: AI autopilot meets human-led Strategy
Maximize your impact by bridging the gap between high-velocity AI automation and the precise, expert-led curation your brand requires.
Club Promotions
Define foundational loyalty rules for tiers or specific groups—such as tiered cashback or exclusive club pricing—where manual strategy drives consistent member value.
Targeted Promotions
Execute precision strikes by hand-picking custom audiences based on any data point and delivering exclusive, human-crafted offers directly to those segments.
Promo planification workflow
Move from simple "blasts" to a structured, goal-oriented framework designed for maximum financial rigor.
Case studies
Explore how businesses like yours are driving growth with Loyal Guru
Retail and ecommerce
Decathlon: Powering a Global Sports Community Across 56 Countries
Decathlon is revolutionizing customer loyalty with Loyal Guru, resulting in a 25% increase in repeat purchases.
Retail and ecommerce
Mango: Scaling Global Loyalty through a Multi-Country Strategic Revamp
MANGO elevates user experience with Loyal Guru, achieving a 30% increase in loyalty scores.
Grocer
Minipreço: Revolutionizing Daily Savings Through Effortless Personalization
Minipreço redesigns loyalty around effortless, personalized savings delivered via app and receipt.
Grocer
Cencosud Colombia: Driving Omnichannel Growth Through Data-Driven Personalization
A hybrid CRM + loyalty ecosystem that boosts identification at checkout and powers sustainable recurrence.
Health & beauty
Jean Paul Gaultier: Elevating Brand Loyalty Through Aspirational Tiering
A couture tiering model that rewards loyalty with exclusivity, not discounts.
Join the best sellers in the business and start using Loyal Guru to hit your targets today.
TECHNOLOGY
A technology powerhouse built for enterprise scale
- Performance
- Process thousands of complex rules and custom events in milliseconds. From the physical POS to global e-commerce checkouts, we handle the heavy lifting so your experience never skips a beat—even during peak traffic.
- Infrastructure
- Built on a future-proof, multi-layered architecture, our cloud-native ecosystem leverages Google Cloud Platform (GCP) to deliver sub-second evaluation of billions of data points.
- Security & Compliance
- We are ISO 27001 and SOC2 certified, ensuring we meet high standards. Our full GDPR compliance reflects our dedication to data protection.
- International Readiness
- Deploy a truly international loyalty layer with a multi-region, multi-currency engine designed for international high-volume environments. We combine localized data residency with a high-performance, multi-tenant architecture.
Truly global. Proven at scale.
Whether you are across the street or across the globe, our platform delivers. With over 100 countries active today, we bridge the gap between physical and digital retail, connecting thousands of POS systems to a single real-time engine that powers your growth everywhere.
