ENTERPRISE LOYALTY PLATFORM
Customer Loyalty,
Unlocked
Stop compromising your vision for rigid tech. Our platform provides all the ingredients to craft a high-performing loyalty world. Turn casual shoppers into a devoted fanbase.
LOYALTY ENGINE
Build any loyalty program
without compromises
Points
Craft unique earning rules for every behavior, from sign-up bonuses to product-specific multipliers.
Cashback
Reward customers with automated cashback that feels like a personal currency for their next purchase.
Tiers
Create membership levels that evolve with your shoppers, offering exclusive benefits based on individual spend and frequency.
Rewards Catalog
Offer a tailored catalog of physical, digital, or experiential rewards curated to match each customer’s preferences.
Referrals
Turn your most loyal fans into brand advocates with personalized invitations that reward both the referrer and the new customer.
Loyalty Ledgers
Track every earn and burn action with maximum granularity—from SKU to store location—providing a detailed P&L for your loyalty investment.
POINTS
Launch sophisticated point programs
A sophisticated rules engine designed for the pace of modern retail. From SKU-level multipliers to behavioral triggers, our platform handles the heavy lifting so you can focus on driving customer habit.
CASHBACK
Define your brand currency with a robust cashback engine
Drive immediate reinvestment and repeat visits with a seamless cashback ecosystem. Transform your loyalty strategy into a liquid asset for your customers, allowing them to earn and spend their rewards as a direct payment method across your entire network.
TIERS
Run tier schemes that turn shoppers into fans.
Whether you’re rewarding frequency, spend, or complex behavioral milestones, our engine gives you the tools to build a tiered world that feels personal, prestigious, and impossible to leave.
REWARDS CATALOGUE
Build a flexible rewards catalog
Design and manage a powerful rewards experience with a catalog that scales effortlessly—from a handful of incentives to thousands of rewards, across any regions or customer segment.
REFERRALS
Referral programs that drive real growth
Transform loyal members into advocates by rewarding referrals with points, tier benefits, discounts, or coupon codes—driving faster growth at a lower cost.
AI PERSONALIZATION
Personalization at scale from broad loyalty campaigns to AI driven 1 to 1
Case studies
Explore how businesses like yours are driving growth with Loyal Guru
Decathlon: Powering a Global Sports Community Across 56 Countries
Decathlon is revolutionizing customer loyalty with Loyal Guru, resulting in a 25% increase in repeat purchases.
Mango: Scaling Global Loyalty through a Multi-Country Strategic Revamp
MANGO elevates user experience with Loyal Guru, achieving a 30% increase in loyalty scores.
Minipreço: Revolutionizing Daily Savings Through Effortless Personalization
Minipreço redesigns loyalty around effortless, personalized savings delivered via app and receipt.
Cencosud Colombia: Driving Omnichannel Growth Through Data-Driven Personalization
A hybrid CRM + loyalty ecosystem that boosts identification at checkout and powers sustainable recurrence.
Jean Paul Gaultier: Elevating Brand Loyalty Through Aspirational Tiering
A couture tiering model that rewards loyalty with exclusivity, not discounts.
Join the best sellers in the business and start using Loyal Guru to hit your targets today.
Everything you need to launch, scale, and
optimize loyalty from day one
Multiple campaign types
Deploy everything from basket-level rewards to SKU-specific multipliers and behavioral triggers with ease.
Powerful rules engine
Architect sophisticated earning rules and discount effects through a simple, powerful visual interface.
Execute across all channels
Synchronize your strategy across every touchpoint, from the physical POS to the global e-commerce checkout.
Personalization degrees
Decide exactly who gets rewarded, from global tiers and segmented audiences down to the individual customer.
Budget and ROI measurement
Monitor your loyalty spend in real-time with integrated tools built to measure and maximize your ROI.
Real time campaign calculation
Process complex campaign logic and custom events instantly as they happen for immediate customer gratification.
A technology powerhouse built for enterprise scale
- Performance
- Process thousands of complex rules and custom events in milliseconds. From the physical POS to global e-commerce checkouts, we handle the heavy lifting so your experience never skips a beat—even during peak traffic.
- Infrastructure
- Built on a future-proof, multi-layered architecture, our cloud-native ecosystem leverages Google Cloud Platform (GCP) to deliver sub-second evaluation of billions of data points.
- Security & Compliance
- We are ISO 27001 and SOC2 certified, ensuring we meet high standards. Our full GDPR compliance reflects our dedication to data protection.
- International Readiness
- Deploy a truly international loyalty layer with a multi-region, multi-currency engine designed for international high-volume environments. We combine localized data residency with a high-performance, multi-tenant architecture.
Truly global. Proven at scale.
Whether you are across the street or across the globe, our platform delivers. With over 100 countries active today, we bridge the gap between physical and digital retail, connecting thousands of POS systems to a single real-time engine that powers your growth everywhere.
