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TECHNOLOGY

Enterprise Loyalty InfrastructureBuilt for the Future of Retail

Fuel your global growth with a battle-tested, high-velocity technology stack designed to anchor complex loyalty ecosystems with total security, speed, and scale.

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SECURITY

Security & Compliance

Built on a Foundation of Trust We safeguard your most valuable asset with rigorous, industry-standard protections—including ISO 27001, SOC2, and GDPR compliance—ensuring your data is secure and private.

ISO 27001: Adhere to the gold standard of information security management, ensuring rigorous global controls for data confidentiality, integrity, and availability.
SOC 2 Type II: Operate with peace of mind knowing our internal processes are independently audited to meet the highest industry criteria for security and operational excellence.
GDPR: Ensure total privacy compliance with built-in data protection frameworks designed to safeguard member rights and meet strict European regulatory requirements.

STABILITY

Reliability & Stability

Impeccable Performance You Can Count On Our infrastructure is designed for 24/7 mission-critical operations, backed by a proven track record of meeting and exceeding the most demanding Enterprise SLAs.

Auto-Scaling Elastic Infrastructure: Maintain peak performance during seasonal spikes or high-traffic events with an architecture that automatically scales resources in real-time to match your demand.
Redundant High-Availability Architecture: Eliminate single points of failure with multi-region redundancy and automated failover protocols, ensuring your loyalty program remains online and responsive 24/7.
Proactive System Monitoring: Rely on continuous, real-time health checks and predictive alerting that identify and resolve potential issues before they can impact your customer experience.

PERFORMANCE & SPEED

Performance & Speed

Real-Time Intelligence at the Speed of Retail Deliver instant gratification with a high-velocity engine capable of evaluating complex promotions and loyalty logic in real-time across every customer touchpoint.

Sub-100ms Evaluation: Ensure a frictionless checkout experience with an ultra-low latency engine that processes decisions faster than the blink of an eye.
Unified Real-Time Calculation: Process points, cashback, and complex "earn and burn" logic through a single API call for immediate transactional accuracy.
Omnichannel Connectivity: Synchronize the experience across POS, e-commerce, and mobile apps to ensure a consistent customer journey everywhere.

CONNECTIVITY

Enterprise Connectivity

Seamless Integration for Complex Ecosystems. Connect your entire stack through a flexible, API-first architecture, featuring robust webhooks, SDKs, native plugins for Salesforce and Adobe, and high-volume data access via BigQuery.

Bidirectional Real-Time Webhooks: Power your downstream systems with instant, event-driven updates that trigger external actions the moment a customer interacts with your program.
Plug-and-Play CRM & Marketing Connectors: Eliminate months of development time with pre-built, native integrations for Salesforce, Adobe, and other leading enterprise platforms.
Developer-First SDK Suite: Empower your technical teams with comprehensive, well-documented SDKs and an API-first framework designed for rapid deployment across any custom touchpoint.

MULTI-REGION & INTERNATIONALIZATION

Global Scalability

Global Reach with a Local Presence Optimize performance and compliance with localized infrastructure that keeps your data, traffic, and team access within your specific region or country.

Multi-region deployment: Minimize latency for international users by processing transactions and loyalty evaluations closer to the point of sale, regardless of where your customers are located.
Borderless Data Sovereignty: Scale into new territories with confidence using an architecture designed to respect regional data residency and localized privacy laws automatically.

SUPPORT

World-Class Technical Support

Expert Guidance, Around the Clock Our 24x7 global support team combines deep technical proficiency with specialized retail loyalty expertise to ensure your operations run flawlessly at any scale.

Dedicated Retail Strategy Engineering: Access a support layer that understands the specific nuances of retail peak seasons and promotional logic, providing proactive guidance rather than reactive troubleshooting.
Rapid-Response Global Helpdesk: Rely on a 24/7 follow-the-sun support model with strict, enterprise-level response time guarantees for mission-critical issues.

One platform. Endless possibilities
Build any loyalty campaign you can imagine

Loyalty Management

Loyalty Management

Drive purchase frequency with flexible points, tiers, and multi-country rewards.

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Promotional Engine

Promotional Engine

Centralize every offer on a single platform built to execute and manage promotions at scale.

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Gamification

Gamification

Turn routine shopping into high-engagement experiences with missions and instant wins.

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AI Promo Personalization

AI Promo Personalization

Deliver 1-to-1 offers that resonate with every shopper while optimizing your budget to maximize conversion.

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Truly global. Proven at scale.

Whether you are across the street or across the globe, our platform delivers. With over 100 countries active today, we bridge the gap between physical and digital retail, connecting thousands of POS systems to a single real-time engine that powers your growth everywhere.

Loyal Guru platform illustration
Decathlon
Mango
Sprinter
Desigual
Spar
Auchan