About Us
Loyal Guru is a cloud based SaaS solution with unbeatable customer data, loyalty & personalization capabilities. We are focused on creating the ultimate customer experience for Enterprise Retailers that want to harness the power of data.
This is why Enterprise Retailers across the globe choose Loyal Guru to drive retail growth
Retail-specific platform
Loyal Guru’s platform was built to handle retailers’ complex nature. Whether you’re thinking of your millions of customers across different channels, regions or countries, the high volume of transactions, complex product catalogues, real-time integration with POS and online interactions, identity resolution, marketing consent or data security, we can handle it.
Truly enterprise-grade
A robust solution built with an uncompromising engineering mindset and an unwavering focus on value creation. We offer 24/7 customer support to make sure you quickly solve the day-to-day challenges of developing your retail business. We enable retailers to ask and answer complex questions without them needing to master programming, statistical models or command lines.
Quickest time to market
We understand retailers’ needs to reach corporate growth targets and satisfy consumers’ demands. Our technology and support teams are designed to help you move rapidly, and shorten the time to market by integrating and activating your retail, purchase and customer data in record time. We’ve seen integrations go live in as little as 2 weeks!
When we say simple, we mean it
Loyal Guru is an all-in-one, modular and scalable SaaS platform that can handle all your data management and activation needs. Clear out the complex and inefficient patchwork of legacy solutions and create a unified, holistic and complete customer view that will truly power your entire retail strategy.
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Book a FREE discovery call and learn how we help retailers increase revenue and profit.
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Technology engineered for retail growth
Transform more customers into active shoppers
Develop your customers with engaging and profitable offers and loyalty programs that boost customer satisfaction and lifetime value.
Drive better customer experiences
Turn your customers into fans through personalization at scale through any channel, such as POS, email, SMS, customer app, push notifications and more.
Reduce churn and boost retention
Reduce customer churn and re-engage lapsed customers with irresistible, highly personalized campaigns that truly speak to their needs. Keep your customers coming back, buying more and advocating for your brand, with an attractive, state-of-the art loyalty program that includes points, tiers, cashback, gamification and more.
Harness the power of data to drive growth
Use advanced retail analytics to launch new products, increase category penetration, cross-sell and up-sell. Simplify decision making, boost sales, promote slow-moving inventory and find hidden growth opportunities
Unpack new monetization opportunities
Discover new ways to unlock revenue. Collect and unify customer data to share with your partners in a streamlined way and drive operational efficiency.
Loyal Guru has been a great ally in launching our international loyalty program. Since we started designing ‘Mango likes you’, we wanted it to be an omnichannel program with a rich variety of initiatives and experiences. We also wanted it to be as simple as possible for the user. Loyal Guru has helped us succeed at both and that brings great value to our clients.Guillermo CorominasFormer Chief Client Officer at Mango
10M+ customers worldwide through their global loyalty program
Business FAQ
Loyal Guru is a powerful CDP with next-gen loyalty capabilities, built with retailers for retailers. We deeply understand the unique concerns, challenges and business requirements of this industry.
To this date we work with over 50 food and fashion retailers across the globe, that use Loyal Guru’s platform to launch promos, personalized offers and global loyalty programs with a 5x ROI.
Unlike many other solutions, our platform truly integrates all of your data from online and offline sources and delivers new monetization capabilities so that you can increase your retention and customer lifetime value, not your workload.
Loyal Guru’s platform makes aggregated customer data available for analysis purposes and allows your retail business to take action on it, what we refer to as “activation”.
Activation takes many different forms, but always has the purpose of increasing engagement, improving customer experience and marketing effectiveness, therefore allowing you to develop your customers and boost company growth. The effectiveness of your campaigns is directly linked to your ability to target relevant segments and personalize your promos at scale.
Collecting, unifying and analysing your customer data will also allow you to unlock new monetization opportunities, whether it’s through CPG negotiations or collaborations with brands and partners that help you drive operational efficiency.
In addition to this, developing a robust, scalable customer data infrastructure will allow you to understand your customers holistically and make your customer data accessible across your organization’s staff and systems to help you make data-driven and customer-centric decisions.
With our platform, you will retain 100% control and ownership over your data thanks to Google Cloud, our data storage partner for CDP in retail.
In addition to that, Loyal Guru is built with security at its core and certified under ISO 27001. We comply with all data protection and privacy legislation so you can feel confident that your company and customer data remain secure and compliant. Our Privacy Policy honors CCPA, the GDPR, the Privacy Shield Framework.
Yes! Our software is crafted to coexist with your existing tech stack, and we will cater to your unique needs, whether you are looking for an ALL-IN-ONE solution or prefer to start with integrating simply one of our modules.
Loyal Guru focuses on quickly helping you get what you need, and grow from there.
First step will be to talk to one of our experts, and let us know what your business needs are. Our team has decades of retail experience and will be able to help you no matter if you decide to become a customer or not.
