Why Loyal Guru
A best-in-class solution optimized for retail
Collect data in real-time via API’s or in batch from all your sources. Our Platform is optimized to collect key retail data, online and offline to quickly create a single source of truth of historic, real-time, and predictive customer behaviors.
Data auto-updated and precise every time you need it. Our platform offers a set of out-of-the-box controls to manage data quality and integrity and an intuitive workflow for you to create your own cleansing rules.
Enrich customer profiles with preferences, affinity, interests, calculated, analytical, or custom attributes such as Customer Lifetime Value, Churn Rate, and other metrics important to your business.
Store unlimited analytical and operational data in real-time guaranteeing its distribution in different storage systems optimized for your specific needs and use cases such as analytics, customer support, sales, marketing, and more.
Maximize your data by exposing it to your tech stack through different connections such as rest API’s, BigQuery connectors, or accessing raw data.
Allow everyone in your organization to access customer data and use it to create engaging loyalty programs, personalized offers, exclusive content, analytics, and dashboards, and offer exceptional customer service.
360° Customer View
Unify your customer’s touchpoints across all platforms and channels to develop single customer profiles with transactional, behavioral, and demographic data.
Go beyond your usual segments. Leverage customer data to build and hyper-define audiences. Use them to create triggers, custom content, loyalty programs, or personalized offers.
Deliver Personalized customer experiences. Our Platform holds the most relevant data about every single one of your customers and easily integrates with the platforms you love. Having a single source of customer intelligence makes it easy for your teams to scale personalized experiences across all touchpoints.