This is why Enterprise Retailers across the globe choose Loyal Guru to drive retail growth
Best-in-class customer support
Our dedicated CX teams make sure our clients make the most out of the platform’s capabilities.
Built with real retail use cases in mind, we work with 60+ customers worldwide
Optimized for customer activation
Automatically suggests smart plans and campaigns with proven ROI.
Accurate forecasts and budget control
Retailers control campaign budget and can share campaign forecasts with suppliers to increase trade spend and enable collaboration with CPGs.
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Technology engineered for retail growth
Transform more customers into active shoppers
Develop your customers with engaging and profitable offers and loyalty programs that boost customer satisfaction and lifetime value.
Drive better customer experiences
Turn your customers into fans through personalization at scale through any channel, such as POS, email, SMS, customer app, push notifications and more.
Access dashboards that transform retail metrics into meaningful insights
Use advanced retail analytics to better understand your customers, so you can successfully launch new products, increase category penetration, cross-sell and up-sell. Quickly identify areas of focus and ultimately find hidden growth opportunities.
Unpack new monetization opportunities
Discover new ways to unlock revenue. Collect and unify customer data to share with suppliers, increase funding of campaigns and drive operational efficiency.
Loyal Guru has been a great ally in launching our international loyalty program. Since we started designing ‘Mango likes you’, we wanted it to be an omnichannel program with a rich variety of initiatives and experiences. We also wanted it to be as simple as possible for the user. Loyal Guru has helped us succeed at both and that brings great value to our clients.Guillermo CorominasFormer Chief Client Officer at Mango
Loyal Guru’s platform makes aggregated customer data available for analysis purposes and allows your retail business to take action on it, what we refer to as “activation”.
Activation takes many different forms, but always has the purpose of increasing engagement, improving customer experience and marketing effectiveness, therefore allowing you to develop your customers and boost company growth. The effectiveness of your campaigns is directly linked to your ability to target relevant segments and personalize your promos at scale.
Collecting, unifying and analysing your customer data will also allow you to unlock new monetization opportunities, whether it’s through CPG negotiations or collaborations with brands and partners that help you drive operational efficiency.
In addition to this, developing a robust, scalable customer data infrastructure will allow you to understand your customers holistically and make your customer data accessible across your organization’s staff and systems to help you make data-driven and customer-centric decisions.
With our platform, you will retain 100% control and ownership over your data thanks to Google Cloud, our data storage partner for CDP in retail.
First step will be to talk to one of our experts, and let us know what your business needs are. Our team has decades of retail experience and will be able to help you no matter if you decide to become a customer or not.