Loyal Guru for Retailers
Retailers need new ways to create an emotional connection between omnichannel shoppers and their brand, plus the best technology to acquire new customers, foster loyalty and increase sales.
TRUSTED BY LEADING RETAILERS AROUND THE WORLD
Build global, multi-country & multi-currency loyalty program
Retailers with an international presence need powerful a loyalty platform that can seamlessly handle a centralized program.
Save costs in program development and monitor your loyalty program’s performance across countries conveniently in one space.
Wow your customers with a loyalty experience that accommodates them in terms of language and currency and offers them earning and burning opportunities beyond borders.
Use data to develop growth opportunities across your entire organization
Data is the new oil for retailers. Loyal Guru empowers your business with real-time first party data that includes both online sources and in-person transactions at point of sale.
Retailers can use accurate information to create a complete 360º customer view, better activate their customers and optimize decisions and performance across all departments.
Grow brand value with personalization
Meet the new shopping habits of consumers, keep your brand top of mind and execute 1:1 personalization at scale, so your company stays relevant and profitable for years to come.
Loyal Guru’s platform makes it easy for you to take care of VIPs, reactivate lapsed customers, get rid of slow-moving inventory, protect margins and increase sales.
Loyal Guru has been a great ally in launching our international loyalty program. Since we started designing ‘Mango likes you’, we wanted it to be an omnichannel program with a rich variety of initiatives and experiences. We also wanted it to be as simple as possible for the user. Loyal Guru has helped us succeed at both and that brings great value to our clients.Guillermo CorominasFormer Chief Client Officer at Mango
Loyal Guru’s Key Features For Retailers
All the tools your retail business needs to develop or re-engage your customers
Increase brand loyalty with flexible points earning mechanics, tiers, elements of gamification and attractive rewards.
Handle all retail-specific scenarios such as real-time data synchronisation, managing returns and next level personalization and eligibility rules.
Activate any and all of your customer segments with ultra specific and relevant segmentation. Nurture your best customers, reengage lapsing shoppers or get rid of slow-moving inventory.
Collect your retail data in real-time from all sources, including customers, purchases, product catalog, stores, digital events, etc – and create a single customer view.
Analyze and optimize your campaign performance like never before, understanding in real time the true business value of each campaign in terms of actual incremental uplift.
Quickly identify your top spenders and activate any and all of your customer segments with ultra specific and relevant segmentation.
Communicate and incentivize your customers across all touchpoints, sending them the right message through the right channel at the right time.
Ready for the next step?
See what Loyal Guru can do for your retail loyalty strategyTalk to an expert