Our Technology

Loyal Guru is a cloud based SaaS solution for Enterprise Retailers that seamlessly integrates with your current tech stack in a secure way.

Data Transfer Practices

Control access to your data sources and the platform with fine-grained permissions, and manage how users interact with your data. We offer Standard Contractural Clauses for compliant user data transfer and storage

Single Sign On Account Access

Centrally manage your access policies with Single Sign-On (SSO).

Multi-factor authentication (MFA)

Multi-factor authentication provides an additional layer of security beyond username and password when logging into the platform

Data Protection Officer

We have appointed a Data Protection Officer to oversee our ongoing compliance efforts.

Total protection of your clients’ data.

Data Encryption

Your data is encrypted at rest and protected by TLS in transit. Your Loyal Guru password is hashed using bcrypt.

Time-bound access

We limit internal access to critical tools and resources using time-based access.

Platform compliance

As a demonstration of our commitment to privacy and security, Loyal Guru is certified under ISO 27001. Our Privacy Policy honours CCPA, the GDPR, the Privacy Shield Framework.

Powerful integrations
for the tools and systems you need

Whether you are using all or just one of Loyal Guru’s modules,
our cloud based SaaS platform is designed to easily work with your current processes, tools and systems.
Our secure APIs integrate seamlessly into your tech stack or, if you prefer, we can work with ETL’s.

CRM

Loyal Guru integrates with CRM tools such as Salesforce, Zoho, Pipedrive and more.

ERP

Loyal Guru integrates with ERP tools such as Microsoft, SAP, sage Intacct and more.

Point of Sale

Loyal Guru integrates with POS tools such as NRC, Comerzzia, Edisa, Vend and more.

BI Tools

Loyal Guru integrates with BI tools such as Qlik Tableau, Looker and more.

Marketing automation

Loyal Guru integrates with marketing automation tools such as Salesforce, Hubspot, ActiveCampaign and more.

Customer Service

Loyal Guru integrates with customer service tools such as Zendesk, Freshdesk, Drift and more.

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Eliminate mistakes caused by manual data entries, increase transparency and mitigate the risk of fraud.

Integrate Loyal Guru with the tech stack you use every day to run your retail business

NO Rip-&-Replace API integrations. Save time, money, avoid errors and increase the efficiency of your business.

Easily connect all your customer, sales, store and product data with our secure APIs

A powerful cloud based SaaS platform. Whether data comes from your CRM, ERP, POS, payment gateways, marketing automation or BI tools…. we’ve got you covered.

Optimized for specific retail data gathering systems

From an initial one shot historic import, to ongoing data sync, to real time POS integration, Loyal Guru will collect and activate your data in real time.

24/7 global support

Our technical support and integrations teams are ready to connect, guide, and help you every step of the way, every day of the week.

Google Cloud Partner

Loyal Guru’s choice of Google Cloud as a cloud storage provider lets enterprise customers take advantage of their agile and secure solution, with its best-in-class reliability, network and uptime performance.

As retailers worldwide move their data centres from on-premises to the cloud, many are also selecting Google Cloud to drive operational improvement across the business.

As a result, Loyal Guru helps it’s retail customers to modernize mission-critical information technology and integrate digital solutions including customer data management, loyalty management and advanced retail analytics.

Want to know more?

See what Loyal Guru can do for your retail loyalty strategy

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